Ward Secretary – CICU
Zuid-Afrikaans Hospital is a private, independent non-profit hospital with 181 hospital beds, committed to providing superior patient-centric care, whilst advancing towards world class clinical innovation. The hospital’s core services include cardiology, cardio thoracic surgery, spinal surgery, orthopaedic surgery, general surgery, ear-nose and throat surgery, specialist physicians and the following paediatric services – general, neurological, cardiology and gastroenterology services.
Role
Zuid-Afrikaans Hospital has a vacancy for an experienced Ward Secretary to join our Cardio ICU.
Responsibilities
Administrative Support:
- Assist nursing personnel and doctors with queries, correspondence, and administrative tasks. Manage schedules for meetings, training sessions, and equipment servicing.
- Type and distribute minutes, memos, and updated policies.
- Maintain staff personal files and handle monthly updates for resignations, new hires, and staff records.
Staff and Shift Management:
- Support the Unit Manager with staff shift planning, off-duty rosters, and shift change requests.
- Coordinate staff uniform fittings and meal ticket arrangements.
Patient & Billing Support:
- Assist with patient admissions, bed allocations, and accurate daily patient chart billing and stock control.
- Ensure patient statistics and billing documentation are completed and submitted on time.
Customer Care & Family Engagement:
- Provide professional, compassionate customer service to patients and visitors.
- Offer support and assistance to patients’ families by addressing general inquiries, guiding them within the facility, and helping them feel welcome and informed, without providing specific medical or patient care information.
Stock & Supplies Management:
- Oversee stationery orders and refreshment stock.
- Maintain accurate filing and documentation for patient care procedures and administrative records.
Technical and Maintenance Coordination:
- Report and follow up on technical and maintenance issues in the ward environment.
- Track repairs and coordinate updates with the technical and maintenance teams.
Safety & Compliance Management:
- Assist with safety documentation and compliance processes within the ward.
- Support the organization of health and safety meetings, including typing and distributing meeting minutes.
Education
- Grade 12 qualification
- Proficiency in Microsoft Office, including Microsoft Word and Excel.
- Previous experience in a private hospital environment is essential.
- Previous experience in a Ward Secretary or similar hospital administrative role is preferred.
- Experience in coordinating and booking nursing agency staff.
- Experience in checking agency hours, identifying discrepancies and following up on corrections with the relevant agency and/or staff members.
- Strong administrative and organisational experience, with excellent attention to detail
Other
- Ability to work effectively in a busy unit and perform under pressure.
- Ability to multitask, prioritise and manage stress effectively.
- Good communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Ability to make decisions and resolve issues in a timely and proactive manner.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to adapt to change and support continuous improvement.
Additional Information
Interested candidates must please submit their CV’s to recruitment@zah.co.za
Closing date 16 October 2026.
Only shortlisted candidates to be contacted. If you did not receive feedback from the hospital within four weeks of the closing date your application was unsuccessful.
Zuid-Afrikaans Hospital is an equal opportunity employer.